Degraded response times

Incident Report for R2

Resolved

This incident has been resolved. Response times returned to normal and the service has been operating normally since. The slowdown was caused by a temporary spike in processing volume, and requests continued to be processed throughout.

Posted Sep 30, 2026 - 14:05 UTC

Monitoring

Response times returned to normal levels. We are monitoring to confirm the service remains stable before closing this incident.

Posted Sep 30, 2026 - 14:00 UTC

Identified

The cause of the slower than usual response times has been identified: a temporary spike in processing volume. Requests are completing successfully, but some are taking longer than normal. We are working on restoring normal response times.

Posted Sep 30, 2026 - 13:58 UTC

Investigating

We are investigating slower than usual response times.

Posted Sep 30, 2026 - 13:10 UTC